We receive 2 to 3 deliveries each day from our sister restaurant, BirchTree Bread Company, which arrive throughout the morning. The first delivery is typically before 7 AM, while the second usually arrives between 8 and 8:15 AM. However, circumstances in the baking world can cause delays, so the timing of the second delivery is always an estimate. Our bakers start their day at 3 AM each morning, putting in the hard work to bring you your morning treats!

Making croissants involves several steps, and delicious results come to those who are patient! First, bakers cut each croissant by hand and then shape them individually. The shaped croissants are placed in a proofer to rise before being baked to perfection.

We can book our cafes for private or semi-private events. Reach out to catie@crustbakeshop.com for details.

Yes, we do offer catering! You can find our Catering Menu under the "Catering" tab on our website. There, you'll also find a form to fill out with the date, time, and details of your order. Our manager, Catie, will respond as soon as possible. Alternatively, you can email her directly at catie@crustbakeshop.com.

 Due to Board of Health regulations, we cannot allow dogs inside the cafés. However, well-behaved dogs are welcome on the West Boylston St patio, as long as they are cleaned up after!

If you are seeking employment, please send your resume to catie@crustbakeshop.com. If we are hiring, she will respond to schedule an interview.

Yes, we have a loyalty program for our handmade hot or iced beverages! For every nine punches, the 10th is free (up to two punches per transaction). Ask your barista for a loyalty card today!